No. It answers only from your knowledge, shows where the answer came from, and says when it doesn't know. Then it points the customer to your team.
Does it speak Arabic?
Yes: Arabic, English, Arabizi (Arabic in Latin letters, like “mo2awleen”) and messy typing with spelling mistakes. It replies in the customer's language.
Where is my data?
On your own server with local AI models, or with a cloud model you choose (Claude or ChatGPT), decided per project. Local-only projects can never use a cloud model.
Can my team take over a chat?
Yes, anytime, with one switch. The assistant stays quiet while your team answers, and steps back in if the team goes silent.
How does it learn?
From real conversations, every night or on weekends. It drafts answers to what it couldn't answer; nothing is used until your team approves it. Your team can also teach it directly.
Can it do things, not just answer?
Yes. It can look up a signed-in customer's own data and prepare actions such as a draft rental agreement, always shown as a card the customer confirms first.
Give your customers answers in seconds. And your team their time back.